The Operations Risk Manager will be responsible for working with the Operations leadership team to implement a robust, effective and proactive ‘first line of defence’ risk and control framework and culture across the Society / Business unit.
The role is also responsible for ensuring business processes are compliant with all relevant regulation / legislation, providing First Line Assurance for all Data Protection and Money laundering requirements by having well defined controls and monitoring mechanisms.
Key Responsibilities
- Proposing risk appetite measures, in line with the approved Risk Management Framework (RMF), strategic principles and risk appetite statement where allocated by the Board.
- Supporting the development of risk policies and risk standards in collaboration with the 2LOD and adhering to these through the development, maintenance and implementation of robust operational procedures.
- The identification, assessment and management of risks in business delivery, utilising the approved RMF to exercise informed judgement when considering risk in decision- making.
- Designing, implementing and maintaining effective processes, procedures and controls to mitigate risks within risk appetite and reporting these in line with the RMF.
- Demonstrating active management of risk through comprehensive monitoring processes, including the adequacy and effectiveness of controls and appropriate management action where residual risk is outside agreed risk appetite.
- Compliance with all legal and regulatory requirements and maintenance of records to evidence compliance (inclusive of regulatory returns).
- Compiling appropriate reporting to support effective decision-making, maintain visibility of the risk profile and control environment.
- Develop and maintain suitable contingency and recovery plans in line with regulatory requirements.
- Implement Risk Management within the Director of Operation’s functions.
- Responsible for ensuring DSAR’s and Right to be Forgotten requests are processed within timelines stipulated and to the required quality.
- Responsible for transaction monitoring and anti- money laundering controls.
- Responsible for maintenance and review of the DPO mailbox and answering all queries delegated by the DPO.
- Responsible for ensuring data breaches are recorded, reviewed and escalated.
- Ensure the Society is working within the DPO policy guidelines.
This list is not exhaustive and the post holder is expected to carry out any other tasks that are required to fulfil the needs of the role. Management may add or subtract from the list of duties in order to meet the need of the business as they see fit and as per the terms and conditions of contract.
Skills & Capabilities for the role:-
Qualifications:
Essential
- Educated to degree standard on business equivalent
- Have a good knowledge of the Financial services sector and Risk Management function
Desirable
- Industry qualification(s) e.g. Risk.
Experience required:
- Relevant experience in operational risk management, within a financial services environment.
- Experience of developing and enhancing Operational Risk frameworks.
- Experience of using issue management solutions.
Behaviours:
- Professional & Ethical
- Independent & Resilient
- Encourage and support the delivery of individual and team development
Skills:
- Excellent communication and interpersonal skills including, report writing and presentation to Senior colleagues
- Time management including prioritising individual workload and team duties and ability to meet deadlines
- Strong analytical skills and the ability to apply good judgement and decisions
- Good technical knowledge of products and services in a risk and compliance context
- Ability to share knowledge and develop others
- Good Word/Excel/PowerPoint skills
This list is not exhaustive, management reserve the right to amend the requirements as they see fit to ensure the post holder’s ability to fulfil the needs of the role.